How It Works
Fill Out an Application Form In-store or Online
Applying for your Real Value IGA Frequent Shopper card is super easy. Either fill out a form at our Customer Service desk on your next visit, or use the online form. Fast, convenient, and best of all, completely free!
Hand Your Card to the Cashier Each Time You Shop
Once you’ve received your Frequent Shopper card, be sure to bring it with you whenever you shop at Real Value IGA. Simply hand it to your cashier to start earning points and receive discounts on any eligible items you’ve purchased.
Enjoy the Benefits!
That’s it! You’re now being rewarded for your loyalty to Real Value IGA and can take advantage of the benefits of Frequent Shopper membership. If you’re a frequent shopper, make sure you’re a Frequent Shopper!
Frequent Shopper Benefits
Discounts On Select Items
Look for these signs throughout the store – they indicate that an item has a special Frequent Shopper discount! These select items rotate every 2 weeks, so be sure to follow us on social media so you’ll always know which items are included.
Earn Frequent Shopper Points and Redeem Them For Savings
When you shop using your Frequent Shopper card, you earn Points based on your spending. One dollar spent earns one Point. You must have at least 500 Points to redeem them for discounts on your purchases. When redeeming, 500 Points is equal to $5.00. You can redeem as many of your Points as you’d like, as long as it does not exceed the total of your purchase. Points do not expire and can be used whenever you have at least 500.
You can ask your cashier to redeem points, or to find out your current total. Your total is also printed on your receipt.
Frequent Shopper FAQs
How do I apply for a Frequent Shopper card?
There are 2 options available to you:
- Visit our Customer Service desk in-store and ask for a Frequent Shopper Application Form.
- Fill out the online form.
How much does a Frequent Shopper Card cost?
Your Frequent Shopper card is free!
How do I use my Frequent Shopper card?
All you need to do is present your Frequent Shopper card to the cashier before you begin to checkout your groceries. The cashier will scan your card, and give it back to you.
How many points do I earn?
Each time you use your Frequent Shopper card when you shop, you accumulate Points. The amount of points earned depends on how much you spend. For every dollar, you earn 1 point. Spend $10, get 10 Points. Spend $100, get 100 Points.
How do I redeem Points?
If you have at least 500 Points, you can redeem some or all of them during checkout. All you have to do is tell the cashier how many Points you would like to redeem. When redeeming, 500 Points = $5.00. Remember that you can let your Points accumulate and enjoy a greater discount. Points never expire so there’s no rush to use them.
How do I know how many Points I have?
Your points total is shown on the bottom of your receipt. Additionally, you can always ask the Cashier once your card has been scanned.
Can I receive cash for my Points?
No, Points are not redeemable for cash.
How do I use my Frequent Shopper card instore?
All you need to do is present your Frequent Shopper card to the cashier before you begin to checkout your groceries. The cashier will scan your card and give it back to you.
How do I use my Frequent Shopper card online?
When registering for your online shopping account, ensure to enter your 11-digit Frequent Shopper card number (can be found at the back of your card).
To successfully register your Frequent Shopper card to your online account, please ensure your email address corresponds to what is recorded for you in our system. Please note: If you are prompted by an error message (card# is already in use) please contact us on (473) 404 – 2121 to update your information.
Can I still shop online without having a Frequent Shopper card?
Yes, however, you will not have access to special offers and or earn any points on the respective purchase.
Can I transfer points from prior purchase if I don’t get my Frequent Shopper card in time or forgot to input my Frequent Shopper data?
No, Frequent Shopper points cannot be transferred to your card. To avoid this from occurring, please sign up for a Frequent Shopper card before proceeding with your shopping (applies to both instore and online shopping)
What happens after I apply for my Frequent Shopper card online?
Your information is automatically received in our system, after which a customer service agent creates your unique account. Subsequently, your card will be available for collection at the store’s customer service desk. Please note: If you have applied for your Frequent Shopper card, have not yet received it and would like to proceed with an online transaction, please contact us on (473) 404-2121 to request your information.
How long does it take before I receive my Frequent Shopper card?
Both new and replacement cards take approximately three days to process and ready for collection.
Do I have to collect my card instore before I start shopping online?
If you wish to use your Frequent Shopper card in our online store, you should collect your card at the store’s customer service desk prior to shopping online. However, if you are unable to collect your card and wish to proceed with an online transaction, please contact us on (473) 404-2121 to request your information. Please note: For instore transactions, your physical card should be presented to the cashier.